We are proud to serve as an extension of your team.

At Pure Language Services, we provide oral language interpreting and written translation services in a wide range of languages, including Arabic, Chinese, French, Spanish, and more. Our core services also include scheduling and project management for our customers, as we know that language is only one piece of the puzzle.

How we evaluate and select our team:

Skills Assessment

We carefully evaluate the skills, experience, and training of applicants to ensure they possess the superior language proficiency, appropriate area of expertise, and highest ethical practices necessary to serve our clients well and best represent our company.

Language Proficiency

Our interpreters’ second-language proficiency is tested and double-rated at a minimum level of ‘Advanced-Mid’ by ALTA Language Testing, using the standards set by the American Council on the Teaching of Foreign Languages (ACTFL).


Translators and interpreters must also pass our in-agency exams on terminology, language skills, standards, and ethics. Observation sessions with our experienced interpreters and hospital orientation classes are also required for those working in healthcare settings.

Integrity and ethics are our core values.

We pride ourselves on performing with the highest level of quality, adherence to standards of practice, uncompromising ethics, and unrelenting integrity. Our healthcare interpreters uphold the NCIHC National Standards of Practice and the National Code of Ethics for Interpreters in Health Care, and our legal translators and interpreters abide by the NAJIT Code of Ethics and Professional Responsibilities.

Local agency, personalized service

We are proud to be a diverse, efficient, woman-owned business, serving Kentucky clients with the highest level of quality, adherence to standards of practice, uncompromising ethics, and unrelenting integrity.

Our streamlined operations offer you personalized service, immediate responses to requests, careful evaluation of our interpreters, and interactive support of your team’s language needs. We confidently offer the best of the best.

Madalena Sánchez Zampaulo, MA, CT

Great management creates great results.

What makes us different and successful is that our owner and managers are experienced professionals in the services we provide. Our management team possesses the necessary skills to evaluate and manage personally and prudently the services we supply and the interpreters and translators we employ.

Our founder, Danielle Kopasz, is a Certified Healthcare Interpreter™ professional, an active member of the International Medical Interpreters Association and American Translators Association (ATA), and a former board member of the South Eastern Medical Interpreters Association (SEMIA).

Our Owner and CEO, Madalena Sánchez Zampaulo, is a former healthcare interpreter, is ATA-certified, and specializes in medical and life sciences translations. She is an active member of ATA and served as ATA President from 2021 to 2023. She also consulted for the University of Louisville Certificate of Interpreting and Translation in Spanish.

Pure Language is a proud member of the National Council on Interpreting in Health Care.

Meet our Pure Language Administrators
and the extension of your team.

Want to see who works behind the scenes to help you communicate?