Cancel or Reschedule Existing Interpreter Appointment


IF YOU NEED TO CANCEL/RESCHEDULE an appt that will occur BEFORE Friday December 13th, 2019 at 04:02 AM,
please DO NOT use this form.

CALL US please at 859-312-8559 & speak DIRECTLY to our dispatcher.
Please do not leave voicemail or use these web forms for time-sensitive requests.

FOR UKHC
WE’VE BEEN INSTRUCTED BY UKHC NOT TO MAKE OFF-SITE CALLS TO PATIENTS ANY MORE.

UK Healthcare directs staff to please use CyraCom telephone interpreting service if you need to call your patient for any reason.
Please check UKHC CareWeb for info on how to use CyraCom.

FOR KOH
****WE DON’T MAKE CALLS TO PATIENTS;
please refer to your office’s laminated Call Toll Free cards for instructions on how to call a patient whose preferred spoken language is other than English – thank you!****


WE CURRENTLY OFFER THESE LANGUAGES:
Scheduling 5+ days in advance is STRONGLY suggested. Some languages may not be available at times, and we regret any inconvenience.

Please click the submit button only once, and then wait for the confirmation screen.


CONFIDENTIALITY STATEMENT
THIS IS A SECURE MESSAGE WHICH WILL BE DELIVERED SOLELY TO PURE LANGUAGE SERVICES, INC. ANY DISCLOSURE, COPYING, DISTRIBUTION, OR TAKING OF ANY ACTION IN RELIANCE ON THE CONTENT OF THIS INFORMATION OUTSIDE OF THE TREATING TEAM FOR THIS PATIENT IS STRICTLY PROHIBITED.